How to have courageous conversations

This workshop is designed to help Students who occasionally need to have challenging conversations with those they manage.

📣Tuesday, December 9th
🕐 2 pm-5 pm
📍https://us02web.zoom.us/j/84629263019

This scenario-based training, incorporating forum theatre, will utilize practical techniques to support the theory presented to your colleagues. We will explore how the best intentions can sometimes go wrong, whilst addressing specific concerns put forward by attendees. We will help you build a solid technique to get it right. Areas to be covered include:
• Preparing for a challenging meeting
• Setting the appropriate tone
• The challenges of meeting on Teams
• Coaching techniques
• Effective questioning
• Active listening
• Assertiveness
• Body Language
• Voice

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