EXAMPLE 1: "Tell me about a time when you had to persuade others to see your point of view"?
ANSWER:
SITUATION: During the past two years at KAUST, I've been actively involved in a student organization that coordinates 45 tutors for 120 at-risk students weekly. We faced a range of quality in the services our students received.
TASK: I saw a need to provide a training program for tutors. This was not a popular perspective initially, as it would be an added requirement for our tutors. To demonstrate the value, I identified comparable organizations on other campuses and conducted interviews to identify best practices.
ACTION: I then presented this information to our leadership, with a detailed proposal and budget that allowed tutors to be compensated.
RESULT: As a result, we were able to implement a two-hour training session. While we don't yet know the impact on our students, as this was recently implemented, it has contributed to a smoother pay¬ment and scheduling process.
EXAMPLE 2: Describe a time you had to solve a problem"?
ANSWER:
SITUATION: In my internship at the National Relief Fund I was asked to devise a better system for tracking donations earmarked for disaster relief.
TASK: Because the Fund is such a large organization, I needed to understand the various ways donations were being tracked. By surveying regional offices, I found that only 78 percent had database tracking systems that were upgraded to the level of those at the national office.
ACTION: I used this information to recommend an upgrade to databases at all regional offices.
RESULT: As a result, the CEO decided to upgrade all systems by the following summer.
