I am a new student. How can I get a KAUST ID, Iqama, Medical & Health Insurance (BUPA), and open a Bank account?
Please contact your onboarding advisor/ the Graduate Affairs Operations team at GradOpsOnboarding@KAUST.EDU.SA.
Where can I apply for a lost KAUST ID?
Apply to KAUST Security through the VMS system https://vms.kaust.edu.sa/
How can I request a personal visitor request?
Visit the VMS system https://vms.kaust.edu.sa/ and apply for a personal visitor request. Security processes this request, and it is valid for three (3) days.
Once they are inside the campus, apply for a Personal Visitor KAUST ID request from the same system and it is valid for 30 days.
Please read the student handbook for visitor policy.
What is the procedure for inviting my family members (family visit visa)?
Use the below link to apply for a Family Visit Visa
Please read the student handbook for graduate Student Visitor Policy (page#57)
For more details, email schelpdesk@kaust.edu.sa
How can I get a photo ID for my visitor?
Visit the VMS system https://vms.kaust.edu.sa/ and apply for a personal visitor KAUST ID request. To know more details, please refer to the Student Handbook.
If you have further questions, email schelpdesk@kasut.edu.sa
I want to relocate my family to KAUST.
Obtaining a family residency visa involves coordinating with the onboarding team to process requests. Please email GradOpsOnboarding@KAUST.EDU.SA to enquire about this process
I am expecting a baby/just delivered.
To register your newborn, please email GradOps@KAUST.EDU.SA
I want to apply for an ID for my domestic helper/Driver ID
To know the procedure in detail, please email GradOps.Onboarding@KAUST.EDU.SA
I want to update my Passport, National ID, and Iqama expiry date information.
To update student information in the system, email Graops@kaust.edu.sa
I have a question relating to my stipend.
For any questions relating to stipends or any student finance issues, email gradops@kaust.edu.sa
I need a supporting letter from KAUST.
For supporting letters, regular students, please email registrarhelpdesk@kaust.edu.sa and Visiting/VSRP, visitingstudentonboarding@kaust.edu.sa at least three (3) working days before the letter is required.
I need an Enrolment Letter.
Students can download their letters from the Portal.
I have a question related to Housing.
If you have questions or concerns related to your housing, you should contact HousingResident.Relations@KAUST.EDU.SA
Regarding issues related to house change, housemate preference, and any other compliments, contact ahmad.monshi@kaust.edu.sa
For issues with a roommate: email the Residential Life team at awad.aljadani@kaust.edu.sa
How can I book meeting rooms in the Student Center?
To book the rooms in the student center email scbookings@kaust.edu.sa
How can I book facilities in the Student Center, such as the Equipment Loan, Global Kitchen, Grand Piano, and Music Studio?
To book these facilities, please submit a request via the link in Campus Connect:
How do I book a Taxi or Bus Trip to Jeddah?
Please click the below link for Transportation Services.
https://communitylife.kaust.edu.sa/services/transport-travel-logisitics
How can I register for a snorkeling/ diving trip?
For more information about booking boat trips, visit the Community Life website.
Alternatively, email Coastline Marine Services at MarineServices@coastline-fm.com
How can I receive Graduate Affairs Weekly Bulletin?
For graduate students and visiting students (only) who are not receiving the Graduate Affairs Weekly Bulletin, please email: schelpdesk@kaust.edu.sa
How can I obtain access to Campus Connect?
For graduate students and visiting students (only) who do not have access to Campus Connect, please email: schelpdesk@kaust.edu.sa